You’re the supervisor for several crews doing volunteer trail maintenance in a local national forest. Your crew leaders are new, so you want to keep a close watch on the crews. Plus, it’s a good reason to get out of the office, away from the email, and enjoy a hike in the hills.

The weather has been unusually hot and humid, with daytime temperatures in the 90s °F ( (30s °C). You find one of your crews around lunch, resting under a few trees. They look lethargic and tired. The crew boss has one of the crewmembers lying on his back with feet elevated and a wet bandanna on his forehead. You ask if you can help and your crew leaders gives you a SOAP report on the patient.